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Privacy Policy |
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JARDINE LLOYD THOMPSON PTY LTD
Jardine Lloyd Thompson Pty Ltd (and its subsidiaries and related entities)
(JLT) is committed to the protection of your personal information. JLT
is subject to the National Privacy Principles (NPPs) under the Privacy
Act 1988 (and subsequent amendments).The NPPs govern the way we collect,
use, disclose and secure personal information. They also permit you to
access the information we hold about you in order to correct or update
it. Such information may be held on JLT’s behalf by its agents or
other service providers that we may appoint. Personal information we collect will be used principally for the purpose of approaching the insurance/reinsurance market, placing insurance, claims handling and risk management. This may include providing you with information about other products and services that may help you to understand and make decisions about your insurance/reinsurance and risk management needs. Sensitive information (for example health information) may generally only be collected and used if you consent. Where necessary, we may disclose information about you to third parties including but not limited to insurers, and insurance intermediaries. JLT has data quality procedures in place to check that personal information we hold about you is accurate, complete and up-to-date. We also aim to ensure that information is held securely at all times. We retain most information relating to you for at least 7 years in order to meet legal and business requirements. Once information is no longer required, it will be destroyed in a secure manner. You have a right to access any personal information held by us on request unless one of the exceptions listed in the NPPs applies. A reasonable charge may apply to gain access to information. You will be advised of any charges that apply if you make a request. If you establish that information held is not accurate, complete or up to date, then reasonable steps will be taken to correct the information. We shall obtain your consent, if necessary, before sending any personal or sensitive information about you overseas. When you provide us with personal information about other individuals, we rely on you to have made them aware that you will or may provide their information to us, the purposes we use it for, the types of third parties we disclose it to and how they can access it (as described in this document). If it is sensitive information we rely on you to have obtained their consent to the above. If you have not done either of these things, you must tell us before you provide the relevant information.If we give you personal information, you and your representatives must only use it for the purposes we agree to. Where relevant, you must meet the requirements of the NPPs when collecting, using, disclosing and handling personal information on our behalf. You must also ensure that your agents, employees and contractors meet the above requirements. If we send you any information about services or products, or you do not want us to disclose your personal information to any other organisation in this context (including related bodies corporate) you can opt out by contacting your account executive or our Privacy Officer. If you have any complaints or concerns about privacy matters please advise JLT’s Privacy Officer in writing (contact details below). JLT aims to investigate and respond to any complaints in writing within 30 days, but in some cases it may take longer. If the complaint is not dealt with to your satisfaction you may contact the Privacy Commissioner directly (see details below). Contact Details This statement is a brief summary only of JLT’s Privacy Policy. For more information about JLT’s Privacy Policy or for details about your rights, you can either refer to the detailed version on our website www.jlta.com.au or you can contact your account executive or the JLT Privacy Officer: Jardine Lloyd Thompson Pty Ltd Telephone: (02) 9290 8000 For further general Privacy information you can contact
The Office of the Privacy Commissioner, or visit their web site on http://www.privacy.gov.au
or read the NPPs at http://law.gov.au/privacy/royalnpp.htm. |
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